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AI -- Hot & Cold
AI native

AI that works in your shop, not just talks about it.

Hot & Cold comes with three AI agents built in, and custom agents for anything else you want to automate. Nothing to install, nothing to connect.

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AGENT 01

AI Answering

Answers your phone 24 hours a day. It handles questions about your hours and menu, takes full orders, and suggests add-ons, all while your team stays on the line at the counter.

Live call · 12:04 PM
Hi, can I get a large oat latte for pickup?
Of course. One large oat latte. Would you like to add a butter croissant? They are fresh out of the oven.
Sure, add one.
Done. Your total is $11.50, ready for pickup at 12:20.
Order sent to the POS
  • Takes the whole order, with every size and modifier, and rings it into the POS.
  • Suggests add-ons on every call, so the average order grows.
  • Covers after hours, so late calls still become orders.
  • Speaks multiple languages, based on the caller.
AGENT 02

AI Marketer

Watches your sales and your customer list, then writes the campaigns for you. It drafts the email, the text, and the offer. You approve it before anything goes out.

Drafts waiting for your approval

Slow hours · Tuesday 2-5 PM

"Free topping on any drink today from 2 to 5." Text to 412 nearby customers.

ApproveEdit

Win-back · 143 customers

"We miss you. Here is $2 off your next visit." Email to customers not seen in 30 days.

ApproveEdit
  • Finds slow hours and drafts offers to fill them.
  • Writes win-back emails and texts from what customers actually buy.
  • Nothing sends without your approval.
  • Reports what each campaign brought in, in dollars.
AGENT 03

AI Insights

Ask it anything about your sales in plain words, and it answers with your real numbers. No dashboards to learn, no reports to build.

Insights
What was my best seller last week?
Iced brown sugar boba: 214 sold, up 18% from the week before. Tuesday afternoon was your strongest window.
  • Answers questions like "what sold best," "which hour is slowest," and "what makes the most money."
  • Compares days, weeks, items, and locations for you.
  • Flags changes worth knowing, like an item suddenly selling less.
  • Works across every location on one account.

Custom AI agents, built for your process.

If there is a task you repeat every day, we can configure an agent to do it. Tell us the process, and we set it up to run on your account.

Talk to us about an agent
Daily closing report Supply reordering Review replies Catering follow-ups No-show reminders Staff schedule drafts Gift card tracking Weekly owner summary

Common questions

Do I need to set anything up?
No. The agents come with your account and already know your menu, hours, and prices from the POS. We turn them on with you during onboarding.
What happens when the AI cannot answer a caller's question?
It transfers the call to your phone, or takes a message and sends it to you. You choose which one during setup.
Does anything get sent to customers without my approval?
No. The AI Marketer drafts campaigns and holds them for you. You approve, edit, or delete each one before it goes out.
Are the AI agents included in the $99 plan?
Yes. AI Answering, AI Marketer, and AI Insights are all included. Custom agents are scoped with you separately, based on what you want automated.
Does the AI work with my menu and modifiers?
Yes. It reads your live menu from the POS, including sizes, milks, toppings, sugar levels, and ice levels. When you change the menu, the AI knows right away.
Can I turn an agent off?
Yes. Each agent can be turned on or off from your dashboard at any time, on its own.

Hear the AI take an order.

Book a 15-minute demo. We will call the AI live, place an order from your menu, and show you where it lands.

Book a demo