Features -- Hot & Cold by Growith

Everything your shop needs, included.

Every feature below comes with Hot & Cold. There is nothing extra to buy, no separate vendors to sign with, and no per-feature pricing.

The fine print

What "included" actually means.

The questions owners ask once they have read the list above.

01Is every one of these really included, or are some add-ons?

All 21 come with the account. There are no feature tiers and nothing to unlock later. You pay a monthly software fee and your card processing rate, and that is the whole bill.

02What happens after the six free months of marketing?

The seven marketing features stay switched on. What ends is the free run on the team who manages them, so you either continue that service or take the website, listings, and campaigns over yourself. Nothing is taken away from your account either way.

03Who actually does the marketing work?

Our team, using the sales data already in your POS. You approve the monthly plan and the campaigns before anything goes out, so nothing gets posted or sent in your name without you seeing it first.

04Do I own the website and the customer list?

Yes to both. The site runs on your own domain, and the customer list, order history, and loyalty balances are yours. If you ever leave, you take the data with you.

05Is the branded app really mine, in the app stores?

It is your shop's app under your name and branding, on iPhone and Android, not a shared marketplace where you sit next to competitors. We handle the build and the store submissions.

06Who delivers the orders, and do you take a cut?

No commission on orders through your own site or app. You can dispatch your own drivers or use ours, and either way the customer stays yours rather than belonging to a marketplace.

07Will the AI phone answering handle my menu correctly?

It works off the same menu as your register, so sizes, milks, and sold-out items stay accurate without a second setup. Orders it takes land on your screen like any other ticket, and calls it cannot handle get passed through to you.

08Do the kiosk and QR ordering need extra hardware?

QR ordering needs nothing but a printed code, since customers order from their own phones. A kiosk needs a screen, which we sort out with you during setup based on how much counter space you have.

09Can I leave features turned off?

Yes, and most shops start with a handful. Switch on the kiosk or the app whenever you are ready, at no extra cost, because you are not paying per feature to begin with.

10Does all of this work across more than one location?

One account covers every shop you run. Menus and prices can be shared or set per location, and analytics roll up into a single dashboard instead of a separate login for each store.

Have a question that is not here? Book a demo and ask it directly.

See how it works with your menu.

Book a 15-minute demo. We will load your menu, show you each feature, and answer your questions.

Free hardware, a free ordering website, and six months of free marketing when you switch.